Privacy policy
Effective Date: 24/07/2023
Thank you for choosing Fleet ("we," "our," or "the Company") as your vehicle tracking service provider. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of individuals who use our services. This Privacy Policy applies to our operations as a Pty Ltd company operating in Australia. By accessing and using our services, you agree to the terms and practices described in this Privacy Policy.
- Information We Collect:
We collect and store a limited amount of personal and location data necessary to provide our vehicle tracking services. This information may include:
- Customer registration details: When you sign up for our services, we collect information such as your name, contact details, and billing information.
- Vehicle and device information: We collect data related to your tracked vehicle, potentially including the make, model, and identification details of the tracking device.
- Location data: We collect and store location information of the tracked vehicle to provide accurate tracking services.
- Usage data: We may collect information about your interactions with our services, including app usage data and device information.
- Use of Information:
We use the collected information for the following purposes:
- To provide and maintain our vehicle tracking services.
- To communicate with you regarding your account, service updates, and notifications.
- To improve and optimise our services, including enhancing the user experience.
- To analyse and generate insights for internal purposes, such as statistical analysis and research.
- To enforce our terms of service and prevent fraudulent or unauthorised activities.
- Data Security:
We priorities the security of your personal information and employ industry-standard measures to protect it. We maintain administrative, technical, and physical safeguards to prevent unauthorised access, disclosure, alteration, or destruction of your data. Our servers are located in Australia, and we ensure compliance with applicable data protection laws in storing and processing your information.
- Data Sharing and Disclosure:
We respect your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:
- With service providers: We may engage trusted third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and only access data to perform their designated tasks.
- With your consent: We may share your information with third parties if you provide us with explicit consent to do so.
- Legal obligations: We may disclose your information if required by law, regulation, legal process, or government request.
- Retention of Data:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by applicable laws and regulations. When your data is no longer necessary, we will securely delete or anonymize it.
- Your Rights:
As an individual using our services, you have certain rights regarding your personal information. These rights may include:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
- Withdrawal of consent: You can withdraw your consent for the processing of your personal information.
To exercise your rights or if you have any questions or concerns about our privacy practices, please contact us using the contact information provided below.
- Updates to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
- Contact Us:
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
- Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance your experience on our website and improve our services. These technologies collect information about your browsing activities and help us analyse website traffic. You have the option to disable cookies through your browser settings, but please note that certain features of our website may not function properly if cookies are disabled.
- Third-Party Links:
Our services may contain links to third-party websites or applications. Please be aware that we are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party websites or applications you visit through our services.
- Children's Privacy:
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to delete the information.
- International Data Transfers:
As part of providing our services, your personal information may be transferred to and processed in countries outside of Australia. We will take appropriate measures to ensure that such international transfers comply with applicable data protection laws and that adequate safeguards are in place to protect your information.
- Changes to Ownership or Business Structure:
In the event of a change in ownership, merger, acquisition, or any form of business transition, your personal information may be transferred as part of the assets. We will notify you through our website or via email of any such change and any choices you may have regarding your personal information.
- Consent to Transfer:
By using our services, you consent to the transfer of your personal information to Australia and other jurisdictions as outlined in this Privacy Policy.
- Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
- App Store Platforms:
Our mobile application ("App") is available for download and use on both the iOS App Store and Google Play Store. Please note that your use of the App is subject to the terms and conditions and privacy policies of the respective app store platforms.
- App Permissions:
To provide our services, the App may require certain permissions on your mobile device, such as access to location services, camera, and storage. These permissions are necessary for the proper functioning of the App. We only collect and use the data obtained through these permissions in accordance with this Privacy Policy.
- Analytics and Advertising Services:
We may use third-party analytics and advertising services within the App to understand how users interact with our services and to deliver targeted advertisements. These services may collect and process certain information about your device and usage patterns. Please review the privacy policies of these third-party services for more information on their data practices.
- Push Notifications:
With your consent, we may send push notifications to your mobile device to provide service updates, promotional offers, or other relevant information. You can manage your push notification preferences through the settings on your device or within the App.
- Opting Out of Tracking:
Depending on your mobile device's operating system, you may have the option to limit ad tracking or reset your device's advertising identifier. Please refer to your device's settings for more information on how to exercise these options.
- Data Retention on Mobile Devices:
Certain data collected and processed by the App may be stored locally on your mobile device for offline use or to enhance performance. You can manage and clear this data through the App's settings or your device's storage management options.
- Updates to the App:
From time to time, we may release updates to the App, which may include bug fixes, feature enhancements, or security patches. It is recommended that you keep your App up to date to ensure the best user experience and security.
Fleet Pty Ltd
Email: [Contact Email]
Phone: [Contact Phone Number]