Refund policy
Fleet Returns Policy:
Thank you for choosing Fleet as your trusted tracking service provider. We take pride in offering high-quality trackers and top-notch tracking services to our valued customers. In the event that you need to return your purchased tracker, please carefully review our Returns Policy outlined below:
1. Return Period:
Customers may initiate a return within 30 days from the date of purchase. We understand that circumstances may change, and we want to ensure you are completely satisfied with your purchase.
2. Refund Policy:
If you decide to return your tracker within the specified 30-day return period, we will gladly refund the full amount you paid at the time of purchase. This includes the cost of the tracking service as well.
3. Damaged Tracker:
Please note that Fleet will not be held responsible for any damage incurred to the tracker after purchase. It is the customer's responsibility to handle and use the tracker with care to avoid any accidental damage.
4. Faulty Tracker:
In the unfortunate event that your tracker is found to be faulty, we have you covered. You are eligible for a replacement within the first 12 months from the date of purchase. Additionally, for as long as you remain a customer and continue to subscribe to our tracking service, you will be eligible for a replacement if any issues arise with your tracker.
5. Return Shipping:
Customers who wish to return their tracker are financially responsible for the shipment's safe return to our company. We recommend using a reputable shipping service with tracking capabilities to ensure a smooth and secure return process.
Please follow these simple steps to initiate a return:
- Contact our customer support team at [customer support email/phone number] to request a return authorization.
- Pack the tracker securely in its original packaging, including all accessories and documentation.
- Clearly label the package with the provided return authorization number.
- Ship the package to the address provided by our customer support team.
Once we receive your returned tracker and verify its condition, we will process your refund or replacement accordingly. Refunds will be credited to the original payment method used during the purchase.
If you have any questions or concerns regarding our Returns Policy, feel free to reach out to our customer support team. We are here to assist you throughout the process and ensure your satisfaction with Fleet's products and services.
Thank you for being a part of the Fleet community. We value your trust and look forward to providing you with exceptional tracking solutions in the future.
Thank you for choosing Fleet as your trusted tracking service provider. We take pride in offering high-quality trackers and top-notch tracking services to our valued customers. In the event that you need to return your purchased tracker, please carefully review our Returns Policy outlined below:
1. Return Period:
Customers may initiate a return within 30 days from the date of purchase. We understand that circumstances may change, and we want to ensure you are completely satisfied with your purchase.
2. Refund Policy:
If you decide to return your tracker within the specified 30-day return period, we will gladly refund the full amount you paid at the time of purchase. This includes the cost of the tracking service as well.
3. Damaged Tracker:
Please note that Fleet will not be held responsible for any damage incurred to the tracker after purchase. It is the customer's responsibility to handle and use the tracker with care to avoid any accidental damage.
4. Faulty Tracker:
In the unfortunate event that your tracker is found to be faulty, we have you covered. You are eligible for a replacement within the first 12 months from the date of purchase. Additionally, for as long as you remain a customer and continue to subscribe to our tracking service, you will be eligible for a replacement if any issues arise with your tracker.
5. Return Shipping:
Customers who wish to return their tracker are financially responsible for the shipment's safe return to our company. We recommend using a reputable shipping service with tracking capabilities to ensure a smooth and secure return process.
Please follow these simple steps to initiate a return:
- Contact our customer support team at [customer support email/phone number] to request a return authorization.
- Pack the tracker securely in its original packaging, including all accessories and documentation.
- Clearly label the package with the provided return authorization number.
- Ship the package to the address provided by our customer support team.
Once we receive your returned tracker and verify its condition, we will process your refund or replacement accordingly. Refunds will be credited to the original payment method used during the purchase.
If you have any questions or concerns regarding our Returns Policy, feel free to reach out to our customer support team. We are here to assist you throughout the process and ensure your satisfaction with Fleet's products and services.
Thank you for being a part of the Fleet community. We value your trust and look forward to providing you with exceptional tracking solutions in the future.